Privacy Policy

4.mance Automotive ABN

45169053016

4.mance Automotive Privacy Policy

Introduction

4.mance Automotive regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all 4.mance Automotive users, and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact Luis Trowbridge at

02 9438 3117.

Collection of Information

In order to use the 4.mance Automotive website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by 4.mance Automotive is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from 4.mance Automotive customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at info@4mance.com.au.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@4mance.com.au.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Product Prices

The price displayed for products on the website represents the full price including GST but does not include delivery charges. Delivery charges are based on your location and the weight of your order unless you pick up the order from our premises, in which case there are no delivery charges. Product prices on the website are reviewed when price changes are received from our suppliers and may also be subject to changes due to currency fluctuations. We reserve the right to change prices displayed for products on our website at any time.

Product descriptions

We make every effort to ensure that product descriptions on our website are accurate but we make no guarantee that they are accurate. We may make changes to the products and to other content of the website at any time without notice. All depictions of products shown on the website are for illustration purposes only and may not be a complete or accurate representation of the product.

In the event that a product is listed at an incorrect price or with incorrect information received from the supplier, 4.mance Automotive may decline or cancel any order placed for a product at the incorrect price, whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we will immediately issue a credit to your credit card account in the amount of the charge.

Warranties

All products sold by 4.mance Automotive are subject only to the manufacturers’ warranty. The manufacturer’s warranty will not be honoured if there is a defect caused by customer mishandling, abuse or faulty installation of the product.

Product Installation

4.mance Automotive offers an installation service for most products that are purchased from 4.mance Automotive. Installation is subject to a confirmed booking, vehicle inspection and agreement to any installation fees that may be determined at the time of inspection.

Communications

4.mance Automotive uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@4mance.com.au.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

4.mance Automotive may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose. 4.mance Automotive does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the 4.mance Automotive site to external entities are not covered within this policy. The terms and
conditions set out in this privacy statement only cover the domain name of www.4mance.com.au.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

4.mance Automotive Security Policy

4.mance Automotive uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by 4.mance Automotive or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
- eWAY is an authorised third party processor for all the major Australian banks.
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by 4.mance Automotive .